Services / Technology
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Technology – Technology has become ubiquitous to Business. From source of competitive advantage, technology has become a must-needed survival kit in this highly globalized business environment.

Technological decisions are proving to be key enablers of business if taken well. Same technology sometimes stifles business growth, and from enabler it becomes an impediment mostly not because of technology itself, but by not being able to maneuver technology as much the Organization would have desired.

We help companies taking right technological decisions to ensure their IT investments are well protected by ensuring IT strategies are customized to the client’s organization so that business technology empowers business and is in optimum alignment. We make technology work.

Our Technology Consulting Expertise

Delivering successful IT Strategy that fuels the business growth.

Optimum alignment between Business and IT determines the success of IT Strategy.

How well have the IT investments given desired results? How well have the IT organizations driven their technological change? Answers to some of these pertinent questions are determined through a holistic IT effectiveness review.

The choices of Enterprise Applications in the space of ERP, CRM & Business Intelligence poses problem  of plenty and requires a scientific yardstick while choosing the Enterprise Applications strategy.

The intent of an enterprise architecture is to determine how an organization can achieve its current and future needs in a cost effective manner – from developing a conceptual blueprint that defines the structure, to IT operations and underlying technology.

Managing risks on information security requires a set of policies concerned with Information Security management to ensure such risks are determined at acceptable level.

Managing the availability, usability, integrity, and security of the data employed in an enterprise is an important decision making process underlying the technology solutions.

Relentless pressure on getting the IT investments right requires strong and effective IT Project governance and management.

IT Strategy

IT and technology strategy enables businesses to cover all aspects of technological management areas including Business “ IT alignment, effective IT organization and operating model, IT execution approach, application management, vendor management, enterprise architecture, IT infrastructure and managing risks and security systems.

Effective IT Strategy answers the following imperatives:

  • Is the IT strategy aimed at addressing Organization’s most critical business priorities and adding value to stakeholders in the long term?
  • Is the choice of technology appropriate? Is the chosen IT paradigm quick, flexible and in a position to continuously support the organization?
  • Do the IT investments agree with the nature and size of the business?
  • Is there a clear IT organization structure, operating model and measures put in place to unlock the full potential of the technology investments?
  • How secure is the IT environment, partners, vendors, systems and architecture to support the business in a cost effective manner?
  • Can IT stewardship work in tandem with business leaders in the organization?

Our approach to IT Strategy is an integrated – granular approach that links business strategy. IT solutions development and applications road-map strengthens business and an integrated enterprise and architecture solutions framework delivering value at lowest Total Cost of Ownership.


IT-Business Alignment

Technological alignment to business objectives forms the bedrock of IT strategy. However, IT and business are often viewed as two entities in an organization and therefore, to stay tuned, alignment is required. What many organizations fail to see is that the two entities are two sides of the same coin. Therefore looking beyond basic levels of alignment, organizations need to weave the two together. If business represents a canvas, the artistic painting is IT and idea of the painter is compared to desired future objectives of the Organization. Unless and until this is seen in close fabric and benefits realized, Organizations cannot achieve this alignment.

Purpose behind Business and IT Alignment is to optimize the value that IT contributes to the business.

Our approach is to help our in Business –IT alignment that links to Business & IT Strategy and further developing strong linkages between business and IT architecture.


IT Effectiveness Review

IT can transform your business into a powerful business, provided the IT Projects are handled effectively and efficiently. More than the IT investments, IT transformation initiatives are resource hungry and organizations often get caught in this IT vortex if not managed well.

It’s a complex web of landmines comprising of applications, software, hardware, infrastructure, licensing compliance, support, maintenance, user expectations and top management reports and expectations.

If executed well, IT transformation can take organizations to new heights. But, any misstep along the process can cloud leadership’s judgment and perception about the whole benefit of IT initiative resulting in CIO’s constant defense about the benefits of this transformation.

Our IT Effectiveness approach addresses the following fundamental questions on IT Challenges.

  • Are our business needs and priorities well aligned?
  • Do our technology decisions take us in forward direction?
  • Is our organization getting their true value from vendors?
  • Is our IT operating model, governance and processes well- tuned and calibrated?
  • Above all, as an organization, are we all on the same page?

Our overall approach to IT effectiveness reviews and maps business processes to IT solutions, asks the important question of how well the solutions and technology are configured and more importantly, how well the IT adoption has been put in place.


ERP, CRM and Business Intelligence Strategy

Our overall approach to IT effectiveness reviews and maps business processes to IT solutions, asks the important question of how well the solutions and technology are configured and more importantly, how well the IT adoption has been put in place.

Our Cardinal Principles in our ERP Advisory

  • Accessibility & Availability “anywhere, anytime, through any means.
  • Integrability & Interoperability – work with other solutions seamlessly.
  • Configurability & Customizability “ change comprehensively and easily.
  • Stability and Scalability – a sound basis necessary for managing volumes.

Our consultants are among the most skilled and possess rich experience in the industry. Our extensive experience in ERP, CRM and BI strategy, implementation, support, training gives us a cutting edge in providing a wide range of consulting solutions around Enterprise applications space.


Enterprise Architecture

IT systems and technology implementations have become very complex and costly to maintain. If it is not executed well, it hinders organizations’ ability to respond to business needs and changes.

To avoid this, a holistic approach to systems architecture that reviews every important issue from strategy to technology implementation is required in fine granularity. Enterprise architecture is a critical discipline that supports organizations that must confront business changes and deliver successful business outcomes. Enterprise architecture has evolved over years, and provides a strategic framework for effectively handling complex IT systems. Enterprise Architecture (EA) is a collaborative model connecting business & IT architecture.

At GSC, we equip the business with right tools to help them design and implement IT systems using our approach of enterprise architecture, which is based on our combined years of experience and bench-marking with Zachman’s Enterprise framework, The Open Group Architecture Framework (TOGAF) and Government Enterprise Architecture framework models.

Our approach to Enterprise Architecture Development (EAD) addresses key aspects of Enterprise Architecture (EA) Models as follows:

  • Business Architecture – How the business processes are aligned to corporate goals
  • Application Architecture –How specific applications are designed and interact with each other
  • Data Architecture – How the enterprise data stores are organized, accessed and managed
  • Technical Architecture – How the hardware and software infrastructure supports applications and their interactions

Information Security Management Systems (ISMS)

Today, information systems drive key aspects of any organization. With increasing dependence on information systems, threats also increase on IT systems. Organizations need strong security measures to protect their IT assets from a host of security threats.

Standards have evolved in Information security management. The main objective of information security review is to provide feedback, assurances, and suggestions to the organization regarding its information on security posture and can be grouped under the following three groups:

Confidentiality: Will critical information on systems only be disclosed to the authorized personnel?

Availability: Will critical business systems be available at all times when they are required to be? How well are these systems protected against all types of threats, e.g., disasters and losses?

Integrity: Will information on critical systems always be accurate, reliable and timely? What controls are in place to prevent unauthorized modification to the software, information, or databases?

We understand the predicaments and fully appreciate the point of view of the entities and based upon which, we assist in providing assessment that is practical and understanding from a business point of view rather than providing only a technical review. Our PDCA approach provides a strong framework in handling ISMS needs.


Plan – Establishing ISMS policy, objectives, processes and procedures relevant to managing risk and improving information security to deliver results in accordance with an organizations overall policies and objectives.

Do – Implement and operate the ISMS policy, controls, processes and procedures.

Check – Monitor and review the ISMS, assess and where applicable, measure process performance against ISMS policy objectives and practical experience and report the results to management for review.

Act – Maintain and improve the ISMS, take corrective and preventive actions based on the results of the internal ISMS audit and management review to achieve continual improvement of the ISMS.

Data Governance

Plenty of today’s business problems are data related. A lot of emphasis and focus is laid on getting the bets right on IT systems. Organizations pay little attention to data readiness. As a result of which, massive data gets generated by organizations requiring an arduous task of putting together a strong governance mechanism around data policies and data structures.

Our Data Governance activities include:

  • Applying data policies
  • Resolving cross functional or cross regional data issues
  • Define data and business rules
  • Maintain end-to-end responsibility for at least one subject area
  • Monitor and sustain quality through data governance policies
  • Define standardized data-related business performance measures
  • Working with data quality (DQ) groups to ensure compliance with established standards and definitions
  • Provide input into DQ program prioritization

We provide a strong emphasis on quality control and discipline that governs the acquisition, management, storage and usage of information or data within a business, with the objective of maximizing the value of the organization’s data assets. In layman’s terms, it is getting your data and related processes in order, so that the business can derive value from it.


Project Governance

IT Projects have been subject to relentless pressure from stakeholders on delivering value on time and within budgeted costs. Despite the advancements in technology, the failure rate statistics on complex IT implementations are disturbing, as many such IT projects are not delivering promised results.

We believe that effective project governance ensures that an organization’s IT project portfolio is aligned to their business objectives and is delivered efficiently and is sustainable in nature.

A strong Project Governance model seeks to achieve the following:

  • Unlocking the business value with alignment of IT solutions.
  • Centralization of cost control and monitoring IT investments.
  • Maximize resource allocation at enterprise level.
  • Appropriate risk balancing.

Our hugely successful approach provides a robust framework for project governance for all complex IT programs. The goals of an effective Project Governance are achieved through Portfolio direction, Project sponsorship, Project management capability, Monitoring and reporting. Our time-tested approaches and project management consulting & managed services help our clients to deploy and operate programs or project management office (PMO) that play a critical role in supporting the implementation of key programs of our clients.