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Process Consulting

Process  –  Business Processes act as a central nervous system to an organization. The efficiency and effectiveness of any operation or implementation of a strategic direction is only possible when a process transformation is achieved. Streamlined business operations have the potential to unlock substantive competitive and operational advantages.

Our process transformation services drive Design to Deliver (D2D) transformation approach by reviewing the underlying business processes with a fine-tooth comb approach that will help organizations streamline their business processes. It also helps them in redesigning business processes through a value engineering process and ensures they adhere to the highest standards in the field.

Our Process Consulting Expertise

De-bottlenecking the underlying process by conducting thorough and efficient analysis, along with redesigning operational business processes to bring operational excellence.

Orchestrate the business process through choice of technology using BPEL tools and Service Oriented Architecture tools.

Standard Operating Procedures (SOP)’s are ready to use checklists that helps Organizations institutionalize the process adoption culture.

Business Process Re-Engineering

Disruptive technologies and radical changes in business have forced organizations to innovate their operational transformation. It involves, redesigning of business processes, developing process improvement framework and leveraging the technological implementations for streamlining of underlying core of business processes through a value engineered approach. BPR is a rethinking and redesign mechanism the way the business processes are performed to achieve significant operational efficiency and effectiveness.

BPR brings together a cross-section of process owners across organizations to form a cross functional team who review operations to bring about marked differences when a business transaction is handled.

We provide end-to-end solutions in BPR design, business architecture changes, and bring Process Improvement Programs (PIP) to enhance the business processes and improve operational efficiency.


Process Orchestration & BPMS

Fast pacing ‘go-to’ market approach has crashed time frames for product development, innovation and market capture strategies. This has put tremendous amount of pressure on operational excellence through deployment of technological solutions and business process optimizations. Because of this, it is no longer possible to handle radical process changes in a traditional approach. Even the process design projects have to be done at speed of light, lest the processes themselves are forced to undergo changes because of the speed of business.

Organizations have to leverage on Business Process Management Systems (BPMS) using technical approach for process designing where defining the processes, modifying them and more importantly mapping the processes through an integration of IT systems. This is possible when the right BPEL engine that manages the BPMS tools is chosen.

Fixing broken processes, trying to identify process redundancies, mapping the process to transaction processing systems requires a systemic approach to drive operational excellence and business agility, which we here at GSC can provide.

We are experts in conducting a symphony by orchestrating the processes resulting in a crescendo of operational excellence resulting in fine music to the stakeholder’s ears.


Policies, Procedures, Protocols and Standards

Standard Operating Procedure (SOP), is a procedure specific to a given organization’s operations that describe the activities necessary to complete tasks in accordance with the standards set for running the business. We take a 4W1 H approach while developing all the SOP’s – Who does what at which point of time, where and how.

We here at GSC believe that defining and streamlining processes and adoption are two very separate processes. Adoption of the defined process calls for a checklist-driven approach to institutionalize the processes that are defined into a procedural guidance in the form of protocols, conformity to standards, policies and defining operating procedures that are standard across any organization.