Industry / Retail


The world of retail has changed. Customer Acquisition, profiling  & retention, customer expectations, changing store formats, explosion of e-tailing and e-commerce, multi-channel presence have all resulted in a high octane retail environment with its razor thin margins and high performance pressures.

We help our retail clients in their growth strategy by providing retail analytics, and bringing the industry expertise and building the technological capabilities that can transform the business.

Our retail experience in the past includse:

  • Developing a loyalty program review and technology assessment for the largest retailer in Middle east
  • IT Project Governance & Management for a large technological upgrade for a big retail chain
  • Investment Strategy for a fast-growing retail chain
  • Process Streamline for a family owned retail business model
  • Business Transformation for a fashion boutique

We offer following expert services to our retail clients:

  • Retail Analytics and Product / Store growth strategies
  • New Format and concept development
  • Channel strategy and channel assurance audit
  • Customer Profiling, segmentation and analytics
  • Customer Value enhancement design and model
  • Pricing Analytics
  • Loyalty program design
  • Sourcing assurance audit
  • Store score cards
  • Technology roadmap
  • ERP, CRM and BI strategies
  • Online stores strategies
  • Merchandising strategies
  • New market developments
You focus on the RETAIL, leave us with the DETAIL