Industry / Hospitality


Hotels face mounting operational costs with pressures coming from mounting wage bills, labor shortages, higher energy costs requiring the properties to adopt green technologies, escalating costs of renovation and new construction, sustaining customer expectations and more.

At GSC, we come with significant expertise of carrying out consulting and advisory services for international hospitality sector, notably:

  • Carrying out compliance and process reviews for an international chain of Hotels spanning across over 50 properties at major international destinations
  • Forensic and Risk Assessments of operational controls for various hotel properties of a large chain of luxury hotels
  • Mystery Customer experience audit for F&B outlets, room audits for a five star property in UAE
  • Feasibility study for Development of a super-premium luxury property in UAE

Our hospitality consulting services include:

  • Developing a positive assurance model for operational review of properties
  • Automation of night audit function using our proprietary Continuous Monitoring System
  • Hotel ERP advisory
  • Customer value enhancement advisory
  • Business Process review and optimization
  • Internal audit and risk assurance
All our professional engagements are delivered with warmth and hospitality